Fleet Driver
Ride Health removes the transportation barriers that keep our most vulnerable populations from accessing health care. Ride Health partners with healthcare organizations and transportation providers to strengthen enterprise transportation programs and drive intelligent transitions of care. We blend technology and data with a human approach to break down access barriers and solve some of the biggest transportation challenges that care coordinators, providers, and payers face. Our platform maps out each patient's unique needs and preferences for the best ride experience across clinical and social needs, ensuring greater access, improved efficiencies, lower costs, and better outcomes.
As a Fleet Driver, you will be part of Ride Health's Fleet Management Team, responsible for safely transporting passengers to and from medical appointments, adult support facilities, and retail pharmacies. Fleet Drivers play a critical role in providing freedom, dignity, and reliable access to care for our clients.
Success in this role requires strong communication skills, attention to detail, sound judgment, and a commitment to safety and customer service. If you enjoy driving and making a meaningful impact in people's lives, we encourage you to apply.
This is a location-specific role supporting Ride Health operations in Staten Island, NY. Applicants must be able to reliably report to Staten Island-based assignments.
Responsibilities:
- Operate company vehicles to safely transport passengers to and from assigned destinations
- Maintain punctual and reliable attendance for scheduled routes and assignments
- Perform pre-trip and post-trip vehicle inspections and report maintenance or safety issues promptly
- Monitor passengers at all times to ensure safe, comfortable ride conditions
- Provide special assistance when boarding, exiting, or securing passengers, including wheelchair securement
- Transfer riders into vehicle seats or properly utilize wheelchair securement systems
- Maintain vehicle cleanliness and sanitation, including adherence to illness prevention protocols
- Utilize Ride Health's trip management and mobile applications accurately and consistently
- Communicate route issues, passenger concerns, or service disruptions to dispatch immediately
- Ensure all onboard equipment is functioning properly and report malfunctions promptly
- Administer first aid when necessary, within the scope of training
- Observe all state, federal, and Ride Health safety regulations and policies
- Report accidents, incidents, and citations and complete all required documentation in a timely manner
- Respond professionally and calmly in emergency or high-stress situations
- Participate in required drug and alcohol testing, meetings, and training sessions
- Maintain HIPAA compliance and protect passenger confidentiality at all times
- Perform duties in extreme weather conditions and for extended periods as required
- Travel to alternate locations to perform job duties when needed
- Perform other duties as assigned
Ride Health