Medical Courier

Job Summary 

The Non-Emergency Transportation Driver is responsible for the safe, timely, and compassionate transportation of pediatric/adult patients to and from medical appointments, therapies, and other designated locations. This role requires a strong commitment to safety, excellent driving skills, and the ability to interact positively and professionally with children and their guardians, ensuring a comfortable and secure transport experience. 

Key Responsibilities 

• Safely operate a non-CDL vehicle to transport pediatric patients according to scheduled routes and appointments. 

• Adhere to all traffic laws, safety regulations, and company policies. 

• Conduct pre-trip and post-trip vehicle inspections to ensure cleanliness, safety, and proper working condition. 

• Assist patients, as needed, with entering and exiting the vehicle, including securing car seats or booster seats for appropriate age/size. 

• Communicate effectively and courteously with patients, guardians, dispatch, and medical staff regarding schedules, delays, or any issues. 

• Maintain accurate transportation logs, mileage records, and patient manifests. 

• Ensure the vehicle is clean, well-maintained, and equipped with necessary safety items. 

• Respond to unexpected situations or emergencies calmly and professionally, following established protocols. 

• Protect patient confidentiality and privacy at all times. 

Qualifications and Requirements 

• High school diploma or GED equivalent. 

• Valid state driver's license with a clean driving record (no major violations in the past 3-5 years). 

• Minimum of 3 years of professional driving experience. 

• Experience working with children and adults in a professional or volunteer capacity is highly preferred. 

• Ability to pass a comprehensive background check and drug screening. 

• Excellent knowledge of local traffic laws and routes. 

• Strong communication and interpersonal skills, especially with children and parents. 

• Patience, empathy, and a compassionate demeanor. 

• Ability to maintain a strict schedule and manage time effectively. 

• Current CPR and First Aid certification is a plus. 

Physical Requirements 

• Ability to sit for extended periods while driving. 

• Ability to safely lift and secure car seats, booster seats, and assist children (up to 50 pounds). 

• Ability to safely lift and secure adult patients up to 300 pounds. 

• Ability to assist patients with mobility issues, including entry and exit from the vehicle. 

• Good vision and hearing (with or without corrective lenses) to operate a vehicle safely. 

• Ability to perform routine vehicle checks and light maintenance tasks.