Medical Driver: New Supportive Housing Program

About Cardea Health:

Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations. Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. We provide medical support to populations that experience homelessness.

At Cardea, we are dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We actively encourage individuals from underrepresented backgrounds to apply for our open positions. We value your unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.

Primary Location: 

The primary work location for this role is at a new program at the Radisson hotel in Oakland. Training will occur at other locations in the Bay Area. This program is one of several Cardea Health transitional housing programs for medically complex and behaviorally vulnerable unhoused individuals. Cardea Health’s transitional housing programs work with a variety of different referring partners across Alameda County. Our transitional housing programs provide supportive services including onsite nurse and caregiver supports, transportation to medical appointments, meals, housing support linkage, and more. 

Job Description:

We are seeking professional, punctual, and responsible individuals to work in a driver as part of a multidisciplinary team at a medically supported shelter program serving people experiencing homelessness who are recovering from recent hospitalization, injury, or illness. Drivers are responsible for transporting new clients into the shelter setting at time of referral as well as bringing established clients to and from medical appointments and procedures. Drivers are expected to work closely with shelter nurses and housing staff facilitate quality and timely care of shelter residents. This position requires the ability and desire to work with a diverse group of individuals in a respectful and professional manner.

Job Duties:

• Communicate with clinical staff to schedule and safely transport clients, obeying all traffic laws, for medical appointments, program admissions and discharges, as directed by the clinical director

• Assist with the safe loading and seating of clients onto and off the agency vehicle, making certain that all residents are properly secured before driving

• Assist with food transportation and deliveries to our various locations across the Bay Area as needed

• Conduct daily inspection and safety checks on the vehicles before the first use and following the final use of the day. Schedule regular maintenance as necessary

• Ensure that the vehicles are in proper operational order, registration and insurance information is present and up-to-date and promptly report any/all safety, mechanical or maintenance issues to supervisor

• Maintain communication with the program through use of a work cell phone or other means to always keep in contact on client location and status as necessary

• Maintain confidentiality of all services. Set and maintain appropriate boundaries with clients

• Pick up medications, document in medication log, and deliver to clinical staff as directed

• Always demonstrate a positive and professional image through dress and behavior. Display tack and friendliness when dealing with clients

• Participate in staff trainings and staff meetings

• Activate 911 in the case of medical or psychiatric emergency

• During time periods where there are no current client transportation needs, drivers are expected to assist clinical staff with daily non-medical tasks as requested

• Practice harm reduction principles on site, including interventions that minimize harmful effects of substance use while treating all residents with dignity and respect

• Other duties as assigned

Physical Requirements:

• Frequent sitting or stationary work

• Frequent standing, walking, kneeling, stooping, and ascending stairs 

• Frequent lifting and carrying up to 20 lbs 

• Frequent pushing and pulling 

• Frequent reaching high, low, and level

• Driving in a company vehicle

Work Environment: 

• In-person onsite at a supportive housing facility. Constant work around and/or with people OR Interaction with patients, clients, and external customers

Benefits: 

Employees in this role may be eligible for a range of benefits, including:

•  Employer-supported medical

•  Access to dental and vision insurance

• Paid vacation and sick time

• Retirement plan (401k) participation with a company match

• Commuter benefits

• Long Term Disability

• Life Insurance

• Eligibility for certain benefits may vary based on hours worked per week and length of employment

• Specific details are provided in the benefits guide and are subject to change

Cardea Health is an Equal Opportunity Employer

Cardea Health is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the state of California and San Francisco Fair Chance Ordinance.

This job description is not designed to contain a comprehensive list of activities, duties, or responsibilities for this role. Activities, duties, or responsibilities may change, or a new job description may be assigned at any time with or without notice.